Call Us to Order +91 - 7358018680
Call Us to Order +91 - 7358018680
  1. If you are disatisfied with the Goods received, you can return them within 7 days of receipt and get it replaced or get a credit note, which may be redeemed against any purchases of an equivalent amount from within 6 months. Please note that Personalized Products are not covered under our Return Policy.

  2. In case of receipt of Damaged/ Defective Product, Customer has to notify IvorynicheCustomer Service within 48 hours on or Call us at +91 9840512145 ( between 10:30am – 6:30pm, 7days a week ). If the Customer is unable to do so within 48hours, Ivoryniche shall not be liable for failure to replace order

  3. In case of manufacturing defect and damages in transit, we offer a FREE replacement of the damaged part or the complete product.

  4. All returns must be unused and in original condition.

  5. Products should be returned in their Original packaging alongwith the original price tags, labels, invoice etc. The reason for the return of the goods must be mentioned by the customer.

  6. It is advised that the returned packets should be strongly and adequately packaged so that there is no further damage of products during transit.

  7. For returns, the item cost will be refunded but not the original shipping.

  8. Return items to Attn: Returns Dept: Ivoryniche, Maalavika Centre, 144/ 145 Kodambakkam High Road, Nungambakkam, Chennai 600034.